Privacy policy

Welcome to Mova. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect personal information that you provide directly to us when you:

Create an account or make a purchase
Subscribe to our newsletter
Contact us via email or forms on our website

The information we collect may include your name, email address, shipping address, billing address, phone number, and payment information.

We may also automatically collect certain information when you browse our website, such as your IP address, browser type, and device information. This helps us improve your shopping experience and website performance.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Provide customer support and respond to your inquiries
Send you order updates, promotional offers, and newsletters (if you opt in)
Improve our products, website, and services
Prevent fraudulent transactions and ensure security

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties who help us operate our business, such as:

Payment processors
Shipping and delivery partners
Email marketing providers

These third parties are only authorized to use your information as necessary to perform their services for us and must protect it in accordance with applicable privacy laws.

4. Data Security

We use secure technologies and practices to safeguard your personal information against unauthorized access, alteration, or disclosure. While we strive to protect your data, please note that no online platform is completely secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and enable certain features, like remembering your preferences or items in your cart.
You can adjust your browser settings to decline cookies, but some parts of the website may not function properly if you do.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You can also request to stop receiving promotional emails by unsubscribing or contacting us directly.

7. International Orders

Since Mova offers worldwide shipping, please note that your information may be transferred and processed outside your country, including in Qatar, where our business is based.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed.